Kasey Owens was incredibly helpful with our health insurance. We did not rush through it, she took her time explaining everything and we worked through it and got it done. Very impressed. I would highly recommend Schroepfer Insurance!
“My associate and I were due for a renewal, Scott and Kasey could not have been more helpful and patient with us. They know the business and were attentive to our every need. I can highly recommend Schroepfer Insurance”
Pastor of Bethel Baptist Missionary Church
“We have found the professional staff at Schroepfer Insurance to be experts in their industry. They are very helpful, knowledgeable and trusted advisors doing whatever they can when we need support or guidance.”
Climate Express HR Manager
"I am very pleased to share my thoughts regarding Schroepfer Insurance and my experience with them. Scott Schroepfer and his team have been servicing our employee benefits programs for nearly ten years. The first time that I was introduced to Scott was following a year with another agency who 'successfully' managed to secure only a 28% increase in our health insurance rates. Needless to say, I was frustrated and confused with the increase and started grasping for alternatives. I invited ten insurance agencies, large and small, to meet with me and present proposals for improving our strategy for employee benefits plans. I laid out a series of questions and expectations for these proposals, of the ten, Scott was the only agency to return with all of the answers that I sought in the proposal. In addition, his efforts with the various carriers allowed him to return a proposal that was less than 5% when the other, much larger agencies, were communicating that the very best they could do was 10-15%.
Over the past ten years, we have experienced various issues with our carriers, mostly with regard to claims management and billing. Scott’s team has always risen to the challenge to answer and address these issues. I view them and treat them as an extension of my office and as a trusted partner. They work directly with my employees to help resolve questions about coverage, and they are readily available and responsive to me whenever I need help with questions at the plan level.
The next endorsement is one that I expect Scott will express some hesitancy over and may want to qualify because every client’s employee demographics will be different, but from the time that we started working with Scott, we have not experienced a rate increase of greater than 4%. This last year, our premium dollars went down 2%. Clearly, our claims history has an impact on these renewals, but I mostly credit Scott’s ability to advocate on our behalf and his unwillingness to accept unreasonable renewal numbers as the primary reason for our success with renewals over the years. In summary, I trust Scott Schroepfer and his team. I rely on them, and I have every confidence that they work diligently on my team’s behalf. I would highly recommend them to any company seeking a partner to work with them on building and executing a strategy for providing a quality benefits program to its employees. Please feel free to reach out to me directly with any questions that you might have."
Director, Human Resources at Orizon
Orizon: March 2018 (PDF File)
“We have been working with Schroepfer Insurance for several years now, and have nothing but great things to say about everyone there! The staff is very friendly, responsive, and knowledgeable. They have been extremely helpful as our business has grown and needed more services. I look forward to continuing our relationship for years to come.”
Jeff Messer, CEO
Impact Healthcare Management
"Schroepfer Insurance has been our business partner for more than 30 years. The level of professional service and personal attention the Schroepfer team provides to Newco and our employees is invaluable to our business growth and employee retention. Recruitment and employee retention are challenges faced by every business. The Schroepfer Team is extremely committed to deliver employee benefit and Human Resource solutions that not only make sense to our business, but provide value and quality service to our employees and their families. Scott and his team are simply amazing."
CFO Newco Enterprises, Inc.
NEWCO Enterprises, Inc: March 2018 (PDF File)
"Schroepfer Bauer is a true business partner. Their focus on service combined with their access to a network of compliance and legal resources has been invaluable. I have utilized their network of compliance and legal services for the creation of a benefits wrap document at no cost. These resources have been competent, easy to work with and always accessible. Additionally, in an environment where good service can be a challenge to find, Scott and his team consistently provide great service each day not only to me and my team, but most importantly to our employees. This service level is not easily found in other brokerage firms."
Chief Financial Officer
Melton Machine & Control Company
"I am always proud to say that Hillermann Nursery & Florist, Inc. does business with Schroepfer Insurance. When contacting their office with any kind of question or concern, by either email or phone, I am always answered promptly by a staff member who is friendly, exhibiting an attitude of caring on a personal level, and professional, displaying competence and knowledge.
As office manager, I am regularly solicited for our employee benefit business. Hillermann Nursery & Florist, Inc. has chosen to remain loyal to Schroepfer Insurance for many years because of their excellent work ethic when preparing and presenting us with options to fulfill our employee benefit needs. I can feel confident that the best policies available have been researched and are being presented to our management team in a manner that takes a complicated topic such as insurance and breaks it down to a level that someone with limited knowledge on the subject can understand, and then be able to pass along to others who it personally affects. I would highly recommend Schroepfer Insurance to anyone who is looking for a steady, reliable partner in the competitive world of insurance."
Hillermann Nursery & Florist, Inc.
"Schroepfer Insurance is a great company to work with. Doug and Kasey make the confusion of health insurance options manageable. They worked with us to make the most affordable choice with the best benefits for our company. I highly recommend them."
Schroepfer Well Drilling, Inc.
"The staff at Schroepfer Insurance are very responsive to the individual needs of our employees. They further their customer service efforts with organizational planning, an invaluable resource when navigating the world of insurance!"
Rachael Franssen, Ed.D.
Assistant Superintendent Personnel & Support Services
The School District of Washington
"It is with pleasure I write this letter of recommendation for Schroepfer Insurance.
With the ever increasing health care premiums and insurance requirements we began to search new brokers upon renewal for competitive pricing for our organizations life and health insurance coverage. We met with Schroepfer Insurance team and shared our concerns, needs and requirements. They did not disappoint, in fact offered more options than we were originally seeking. They proactively provided many answers to questions we had while presenting plan designs.
We were happy to make a change in direction and implement the new plans offered to our organization, at a huge savings in premium while also keeping the same important plan designs. Informative employee meetings calmed any fears or questions our employees may have had when making an a change to their benefit packages.
As promised Schroepfer Insurance also offers many other benefits to our organization. The legal advice we sought at no additional charge to our company has been invaluable. A simple typographical error loomed the potential risk of a substantial fine by the IRS. With the help of Schroepfer Insurance and the resources available to us the situation was remedied almost immediately with no cost, nor fine to us. The individual personal assistance with employee situations has only strengthened our confidence in the Schroepfer Insurance Team!
We enjoy the rapport we have created with the staff and look forward to a continued relationship."
Disabled Citizens Alliance for Independence Inc.
Chief Human Resources Officer